Wednesday, May 2, 2007

Protea Bouquet Feedback Blog

Thank you for visiting our web site.

If you recently placed an order with Cape Flower Fields,
and wish to leave feedback, please do so.

If you have a question or concern, please let us know.

Our top priority is complete customer satisfaction.
We value your input, and in our efforts to continually
improve our service and products, we kindly ask that you
give us your feedback and comments.

Warm regards;
Eugene
http://www.DiscoverProtea.com

37 comments:

Protea Media Management said...

The May 2007 Proteaceae Newsletter is now available.

Topic of the month…Saving South Africa's Floral Heritage

A lot is being said about state of our planet, with the emphasis on environmental awareness, and the role that each of us can play to protect our planet. On April 22nd
the world celebrated Earth Day. As an organic grower, our mission is to broaden the environmental movement worldwide and to educate people to take responsibility
for a clean and healthy environment. I came across a very interesting article on the National Geographic web site that I would like to share. The article deals specifically with the Proteaceae industry, and the impact climate change has on our industry.

For this month's issue, please follow this link (or cut and paste into your browser):

http://www.DiscoverProtea.com/
05_May_2007_Newsletter.htm

Unknown said...

Mother's Day, Mom's birthday, and my folks anniversary are all within a week of each other.
Both of my parents, but ESPECIALLY MY AILING MOTHER, are pleased to tears by your arrangement.
Thank you so much for your outstanding product, service, and attention to detail.

Unknown said...

My mother-in-law was thrilled with her protea bouquet - there were so many flowers, she seperated the bouquet into two!

thank you for your efficient service!

Anonymous said...

GREAT product, GREAT service and most importantly, you made me look GREAT. Thank you.

Anonymous said...

my mother loved the protae flowers:) it's been more than 10 days are they are still as nice as the day they were delivered. I will use you again

JD, Hawaii

Anonymous said...

My mother just raved about the bouquet(s) - she was thrilled and said it was one of the most beautiful arrangements she had ever received. My mother, who is originally from South Africa, was delighted. I think they remind her of her home in Cape Town. The flowers and your service (FedEx shipping notice) were better than expected. So thanks and I'll be sure to keep you all in mind for future needs!

Sue in New York

Anonymous said...

Great service...dad loved the 'manly' flowers...and so did mom. I know what i'm getting mom for mother's day next year! Keep up the good work.

Anonymous said...

Sent my friend in Florida an order via your internet site. Easy to use and good communication from the Brills. As for the Proteas, well my friend was rushed to tears and called to scream with delight. She said her kittens loved the tissue as well! I am sure she will send gifts in the future and I know I will as well...thanks for making it possible to get these very special flowers and support the industry growers. From Connecticut...

Protea Media Management said...

IMPORTANT MESSAGE – We are undergoing scheduled maintenance on our web sites and flower operations from September 24th to October 21st. We will not be able to process any new orders during this time. Recurring orders and orders placed before September 24th will go out as scheduled. Due to our continued growth, we are changing, but, staying the same. Thanks to all the overwhelming support and positive feedback we have received over the past two years, we are streamlining our operations. Our Protea bouquets will remain the same (if it ain’t broke , don’t fix it), our Protea Seed Starter Packs will remain the same, we will be adding more jewelry items and the web sites and logistics will be overhauled. Thank you for your continued support and patients during this upgrade.

Anonymous said...

I sent a protea arrangement to my dad in Hawaii - he loved it. Thank you.

bobbi
dallas, tx

Anonymous said...

I would like to buy the flower prints that were previously available on your website. I tried to call you and another company name was on the answering machine. Please email me acbuerkle@yahoo.com.

Thanks, Andrea

armchaircruiser said...
This comment has been removed by the author.
Anonymous said...

THE PROTEA FLOWERS WE ORDERED FOR THANKSGIVING WERE FANTASTIC. THANK YOU, I WILL ORDER AGAIN.

JO - NEW YORK

Anonymous said...

We sent flowers to my parents in Chicago for Thanksgiving. It reminded them of the proteas in Cape Town. The bouquet was huge and they needed more than one vase. Great value and great service.

Anonymous said...

I was going to write you today because last might I received a call from my friend about the proteas. She said that they were beautiful and so fresh. She didn't have a vase large enough so a couple of the other ladies in the
residence helped her out. They have been doing the arrangements at the
National Cathedral for years and had never seen such beautiful flowers and foliage. Since the arrangement was to large for her apartment she has them in a community room where many residents are thoroughly enjoying them!
I was wondering what was in the arrangement? Thank you for making this gift so wonderful. She was convinced that it must have cost a fortune.

Thank you again for coming thorough so magnificently

Anonymous said...

Very nice, very exotic flower bouquet. I have never seen these flowers before, and I simply fell in love with them.

Anonymous said...

HI, Just ordered, want to make sure that they will be able to be delivered on December 24th?
Thanks, elegitsmith@yahoo.com

Anonymous said...

Eugene,
You've made some good improvements since you've become "educated".
I did have a funny feeling when I entered my order...the thank you page came up, but I didn't see anything saying that my order was recieved, or that I'd get a confirming email. I was left with the feeling , "well, did that go through or not?"

Al

Rose said...

Hi Eugene, I receive my flowers the Banksia was lovely, but I wish the proteas was a little bigger and more leaves on them, but I really enjoy them they are on display on my coffee table

Anonymous said...

My mother received the flowers and said they are beautiful. She was impressed with the quality of the flowers and the packaging. Thank you for another successful order!

Anonymous said...

Ordering was easy and delivery was on time. Recipient really liked them.
Thanks!

Anonymous said...

Thank you, the proteas were beautiful. Some California sunshine in our snowy and cold winter!!!

C.C in Chicago

Anonymous said...

Hi Eugene, My sister received her protea seeds and was very pleased and exited she lives in Flordia. She said it was very helpful and the explanations are very easy to follow she cant wait to get started thank you so much and I will keep you in mind if ever needing the unique and interesting. I actually work at a hospital and saw the protea in an arrangement and inquired from the sales staff what the flower was they are beautiful thank you again

Anonymous said...

the protae bouquet was gorgeous - my girlfriend loved it. thank you.

john

Anonymous said...

Thanks again Eugene for your help The flowers were a hit!! Best regards

LA

Anonymous said...

Hi Eugene
Thanks so much for sending the beautiful flowers we ordered to my sister! This is the first time I have seen the flowers you send and they are fantastic! A taste of home for us all Appreciate it!

Anonymous said...

This is the second time I have sent bouquets from your company to friends
and they LOVED the flowers. They also sent me photos so I could see them
and I think they are lovely. VERY timely delivery too. I absolutely will refer your company.

pk

Anonymous said...

I received my order and thanks for the quick shipping.

Anonymous said...

Eugene - yes, I rec'd the Protea Starter Pack very quickly - I didn't realize you are located in Valley Center! I have not opened yet pack yet and I'm hoping it has instructions on the best way to start the seeds. I have a grow light which I was thinking of starting them indoors, will that work? And is seed starter medium good for protea seeds? Thanks!

Anonymous said...

Eugene,
The flowers look great! (as always!). I will copy Debbie on this reply so she can review for you as she is the flower expert.
Thanks Much, and tell Marvin you did good!
Ron

Anonymous said...

Thanks for the follow-up. It's so lacking in many businesses today. I ordered your flowers for Mother's Day. They arrived as scheduled, well packaged, and in great condition. My Mom really liked them--was enough to fill 2 vases. Keep up the good work!

Protea Media Management said...
This comment has been removed by the author.
Anonymous said...

This is just to let you know I was very happy with the first two orders you shipped for me. But the last one I had you sent to my daughter for her birthday, well I was very disappointed. The all the Protea you sent were Pincushions and nothing else.

The Purple Sturgeon said...

Even during the hectic holiday mailing schedule, the flowers for my mom's birthday arrived on time -- on Christmas Eve no less! She absolutely loved them. Thank for for such excellent service.

Anonymous said...

as usual the protea flowers were spectacular. thank you for the great service.

jb - dallas, tx

Anonymous said...

Dear Friends;

Our new re-designed web site is finally up. Take a look at http://www.discoverprotea.com/index.php/ and let us know what you think.

Thank you for all your loyal support. All the best for 2009.

Best regards;
Eugene

Anonymous said...

My son knows how much I adore proteas, so he surprised me with two bouquets for Valentines day. They arrived very well packaged, and when I opened the box, my breath was taken away by the beauty inside. My husband and I love the California landscape and the flowers and accompanying decorative greens transported us from the East coast to there. I would definitely order from you again. You provide an exceptional service.